top of page

PRIVACY POLICY

Last updated policy: 05/01/2020

Presentation of Comatique.com's Privacy Policy

Comatique cares deeply about the privacy of its visitors and users, it is fully committed to the protection of their personal information and to making appropriate use of it in accordance with data protection laws. This policy describes how we collect and use personal information, such as the rights and related choices made available to our visitors and users.

We would not suggest too much to read this policy making sure you understand it fully, before accessing or using any of our services.

1. READ WITH ALL YOUR ATTENTION .

 

This Comatique.com Privacy Policy (“Privacy Policy”) describes how (Mr. Maxime Sabdes acting under the trade name of Comatique) we collect and use information about each of our non-registered visitors and registered users, related with the nature of the use of the Comatique website.

 

The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we collect and use your personal information, as well as an explanation of your rights. This Privacy Policy is in no way intended to repeal the terms of any contract you have with us, or any rights that may be granted to you by applicable data privacy protection legislation.

 

Read this policy and make sure you fully understand our practices relating to your personal information, before contacting us or becoming a Comatique customer. If you read and fully understand this Privacy Policy, but remain opposed to our practices, you should immediately leave this site, and avoid or interrupt contact with us. If you have any questions or concerns regarding this policy, contact us at comatique@icloud.com

2. WHAT INFORMATION DO WE COLLECT? .

 

We receive, collect and store any information that you enter on our website or otherwise provide it through our various contact methods. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; identify yourself; E-mail adress; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, and the methods used to navigate off the page. We also collect personally identifiable information (including name, e-mail address, password, communications, your files and identity documents sent to Comatique, your company name, your postal address, etc.) payment and billing details (including credit card information and bank identification statements), reviews, service reviews, recommendations, and personal profile.

3. HOW DO WE COLLECT THIS INFORMATION? .

 

When you make a transaction on our website, as part of the process, or when you contact us by telephone, social media or email, we collect the personal information you provide to us, such as your name, address and e-mail address… Your personal information will be used only for the specific reasons indicated above.

4. WHY DO WE COLLECT THIS INFORMATION? .

 

We collect this personal and non-personal information for the following purposes:

  1. Provide and operate the services;

  2. Provide our users with ongoing customer support and technical support;

  3. To be able to contact our visitors and users with general or personalized notices related to the service and promotional messages;

  4. To create aggregated statistical data and other aggregated and / or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with all applicable laws and regulations.

  6. To establish a customer profile and facilitate customer follow-up as well as the means of contact

5. WHERE DO WE STORE YOUR INFORMATION? .

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to manage customer tracking. Your data may be stored via Wix.com data storage, Wix.com databases and general applications. They store your data on secure servers behind a firewall. Only Mr. Maxime Sabdes acting under the trade name of Comatique can have access to personal data.

Your data may be transmitted to the legal authorities, in accordance with the local regulations in force.
The quotes and invoices that we provide to you, are provided electronically, that is why its documents are transmitted through a single link where only people in possession of this link can access its documents or include your personal data.

All direct payment gateways offered by Wix.com and used by our company meet the standards established by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover . The PCI-DSS requirements help ensure the secure management of credit card information by our platform and its service providers.

6. HOW DO WE COMMUNICATE WITH OUR SITE VISITORS AND OUR CUSTOMERS? .

 

We can contact you to inform you about your order or your project, to resolve a dispute, to collect fees or amounts due, to question your opinions via surveys or questionnaires, to send updates on our company or otherwise to contact you in order to enforce our user agreement, applicable national laws and any agreement we may have with you or for marketing purposes to inform you of our news. For these purposes, we may contact you by email, telephone, text and postal mail.
You can unsubscribe at any time by sending us an email to comatique@icloud.com.

7. USE OF COOKIES AND OTHER TRACING

TECHNOLOGIES .

​

Comatique, jointly with its partners, uses certain monitoring and tracking technologies (such as cookies, tags, pixels, markers and scripts). These technologies are used to continually preserve, provide and improve our Services and provide a much better experience for our Visitors, Users and their User Users. Thanks to these technologies, we are for example capable of preserving and tracing the preferences and authenticated sessions of our Visitors and Users, to better secure our Services, to detect technical problems, the trends of use and the effectiveness of the campaigns, as for monitor and improve the overall performance of our Services.

 

Note that Third Party Services placing cookies or using other tracking technologies through our Services may have their own policies regarding how to collect and store information. These practices are not covered by our Privacy Policy and are beyond our control. .

 

Cookies: To work well, some of these technologies require that a small data file ("cookie") be downloaded and stored on your device. By default, we use several permanent cookies for authentication of the session and the user, security, retention of User preferences (e.g. regarding language and default settings), stability of connection (e.g. for online media, use of e-commerce functionality, etc.), monitoring the operation of our services and commercial campaigns, and, in general, delivery and delivery improvement of our Services.

If you want to delete or block any of these cookies, refer to the assistance and support area of ​​your Internet browser for instructions on how to locate the file or directory in which it is stored. Information on the deletion or control of cookies is also available on www.AboutCookies.org (note that this website is not provided by Comatique, and that we cannot therefore guarantee its accuracy, completeness or availability) .

Note that deleting our cookies, or deactivating a priori cookies or tracking technologies, may prevent you from accessing certain areas or functionalities of our Services, or affect your user experience in different ways.

 

Transparent GIFs: We and certain third-party Services may use software technology called transparent GIFs (or web beacons / web beacons), which allows us to improve our Services by measuring their effectiveness and performance. Transparent gifs including small graphic elements with a unique identifier, functioning similarly to cookies, but they are not kept on your device but rather integrated into our Services.

 

Flash and HTML5: We and certain Third Party Services may also use certain tracking technologies known as "Flash cookies" and "HTML5 cookies", especially for advertising purposes. Different browsers may offer their own management tools for the removal and blocking of these technologies. For more information on managing Flash cookies go to: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html (note that this website is not provided by Cimatoqie , and therefore we cannot guarantee its accuracy, completeness or availability).

 

Behavioral targeting / retargeting: Some third-party Services and advertising networks may display advertisements on our Website or manage our advertising on other sites. These partners may use certain tracking technologies to collect certain information relating to your activities on the Services and various third-party Services, to provide you with targeted advertising based on your interests and preferences. You can choose to opt out of receiving targeted advertising from certain advertisers and networks by clicking here (or, if you are located in the European Union click here (offered by YourChoicesOnline.eu). Note that this does not offer you the choice of not to receive all advertisements and that only allows you to choose not to receive specific advertising. You will continue to receive advertising that you have not opted out of receiving.

 

Additional User Data: We may receive data about you from other sources, including publicly available databases or from third parties from which we have purchased data and combine that data with information that we have already about you. This helps us to update, expand and analyze our archives, identify new customers and offer products and Services that may be of interest to you. When we obtain your Personal Information from third parties, we ensure that these third parties are contractually bound to inform you that your Personal Information is being disclosed to us and we take steps to ensure the accuracy of your Personal Information before using it. If you provide us with personal information about other people, or if other people give us your information, we will only use that information for the specific reasons for which it was provided to us.

 

“Do Not Track” signals: Note that we do not modify our practices in response to a “Do not track or Do Not Track” signal sent in the HTTP header by a browser or a mobile application.

8. YOUR RIGHTS IN CONNECTION WITH YOUR PERSONAL INFORMATION .

​

If you no longer wish us to process your data, or if you wish to: access, correct, modify or delete personal information that we have on you, you are invited to contact us, please contact us by post at 61 Avenue Saint Exupéry - 13580, LA FARE LES OLIVIERS or send us an e-mail to comatique@icloud.com

9. UPDATE OF THE PRIVACY POLICY .

 

We reserve the right to change this privacy policy at any time, so please review it frequently. The changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you know what information we collect, how we use it and under what circumstances, if any, we use it and / or disclose it.

10. CONTACT .

 

For any questions concerning this confidentiality policy, you can contact us by post at 61 Avenue Saint Exupéry - 13580, LA FARE LES OLIVIERS or send us an e-mail at comatique@icloud.com

bottom of page